Returns & Refunds
Stickers & Handmade Products
Unfortunately, as our stickers are all made-to-order with over 60 colour and size variations for a single design, we cannot accept returns due to restocking issues.
All other products can be returned within 30 days for a full refund. Please refer to the table below.
If you change your mind shortly after placing the order, you can contact us to cancel the order, and if we have not yet started the work on your bespoke made-to-order product, we will be more than happy to cancel the order for a full refund.
A SUMMARY OF OUR RETURNS POLICY
|Your Consumer Rights||StickerDeen Extended Rights|
|Return period||30 days|
|Return for bespoke items (i.e. stickers).||No|
|Return for other products within return period||Yes|
You can return any other product within 30 days.
If defective or faulty, we will cover return postage, but if the return is due to any other reason, we will not cover the cost of the return postage.
We always try to be reasonable and come to a mutual agreement under extreme circumstances.