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Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I apply these on a rental home and remove them before I leave?

Rental homes don’t allow a lot sometimes, they won’t let you make holes in the wall to put up frames or redecorate certain parts of the home. Our decals are perfect for this – You can apply our semi-permanent wall decals and remove them before you move out, it’s a perfect solution!

Can I apply these on a newly painted wall?

We recommend you wait at least 2-3 weeks prior to applying our wall stickers to a freshly painted wall. Whilst paint may be touch dry within a few hours, the paint requires a lot longer to fully dry-out. Applying our wall stickers during this period may impact their adhesion to the wall and they may not stick as well or at all!

Is it difficult to put up a wall decal sticker?

Not if it’s from StickerDeen, unlike many other manufacturers – we do all the preparation for you, so it’s really simple! Just peel & stick.. your decal can be up on your wall in just a matter of minutes. Full instructions are provided with every pack.

How long does the decal sticker last?

Your decal sticker can last forever! It can stay on your wall for years and years, We use the highest quality materials specifically manufactured for decorating walls in your home!

How long will it take for my decal stickers to be delivered?

Please take a look at our delivery information page for more details. It usually takes 1-2 working days for UK and usually up to 1-7 days for everywhere else in the world. But please bare patient as this is beyond our control. You can always upgrade your international delivery (outside the UK) for an additional cost. Although this may be a little pricey, we only charge you what we pay, the express service for international deliveries is extremely fast!

Can I send a gift to someone in a different country?

Yes – everything comes presentable as though it’s a gift as standard! Just let us know if you don’t want us to include an invoice or details of your purchase. It will be StickerDeen packaging and we’re happy to leave a free personalised note. Just message us about this.

I'm thinking of getting an X large decal sticker. Can I put this up myself?

We would definitely recommend an extra pair of hands when it comes to the really big decals – unless of course you’ve got extra long arms!

Do you offer a collection service?

Yes! You can pick your order up from us in Cambridge, UK – In most situations, we can even keep it ready for you to collect on the same-day!

I want a specific colour, can you match it?

Yes. Yes and yes. We got you covered, well ..actually.. we’ve got your wall covered. We offer a comprehensive range of 20 colours. However if you require something different, just get in touch.

I want a specific size, can you make it fit?

Yes. We can customise your order to fit perfectly in the canvas area of your wall that you’ve chosen. Just send us measurements and we’ll suggest the best.

Will it stick to every type of wall, surface and paint?

This is a tricky one, the only issue we’ve ever had is with Dulux “Silk” Paint. For some it works well, for others it struggles to stay on the wall. However, with a little extra DIY and using your own glue, you can manage to make it work.

I need something urgently by a specific date. Can it be done?

We told you we’ve got you covered didn’t we?.. well, we’ll do our best. We can usually manage to fulfil urgent orders. Just get in touch ASAP!

What's a decal, isn't it just a sticker?

Well, here we go.. the number one question! In short.

Yes. A decal is a sticker .. however our decals are generally cut and not printed.

So you only see the design itself and no background colour .. which is ideal for our artwork.

Once applied it genuinely looks as though it has been professionally painted onto your wall.

No damage to your wall and also perfectly suitable to stay on your wall permanently or just on a temporary basis.

How will I receive my decal sticker?

You’re probably wondering how we post it to you right? ..We love to make things simple..

For larger stickers – we roll up your fully prepared decal stickers and carefully package them into a strong postal tube. Which you then receive, open, unroll and apply. It’s as easy as it gets!

For A4 or smaller sticker packs, we’ll pop them in a hard-back envelope so they’re super-safe when being delivered to you, then you can just peeeeeel & stick – Don’t forget to get creative!

Are the sticker sizes shown in centimetres or inches?

Every single sticker design of ours is usually shown in centimetres – CM.

Do you accept returns?

Unfortunately, as all our stickers are made-to-order, we don’t accept returns.

However we will try to be reasonable and come to a mutual agreement under extreme circumstances.